Customer Satisfaction GuaranteeOur Promise to You:We stand behind the quality of our products and your satisfaction is our priority.If, for any reason, you are not completely satisfied with your purchase, please contact our customer support team...

<div style="direction:ltr;border-width:100%;"><div style="direction:ltr;margin-top:0in;margin-left:0in;width:6.6041in;"><div style="direction:ltr;margin-top:0in;margin-left:0in;width:6.6041in;"><h2 id="isPasted" style="box-sizing: border-box; overflow-anchor: none; font-size: 1.8rem; line-height: 1.4; font-family: Oswald, sans-serif; font-weight: 700; font-style: normal; color: rgb(65, 63, 63); margin: 1em 0px; text-align: center; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: 1px; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; overflow-anchor: none; font-weight: bold;">Customer Satisfaction Guarantee</strong></h2><h3 id="isPasted" style="box-sizing: border-box; overflow-anchor: none; font-size: 1.4rem; line-height: 1.4; font-family: Oswald, sans-serif; font-weight: 700; font-style: normal; color: rgb(65, 63, 63); margin: 1em 0px; text-align: center; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: 1px; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; overflow-anchor: none; font-weight: bold;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Our Promise to You:</span></strong></h3><ul style="box-sizing: border-box; overflow-anchor: none; display: inline-block; color: rgb(66, 63, 63); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 1px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box; overflow-anchor: none; font-family: Arial, Helvetica, sans-serif; font-size: 14px;">We stand behind the quality of our products and your satisfaction is our priority.</li><li style="box-sizing: border-box; overflow-anchor: none; font-family: Arial, Helvetica, sans-serif; font-size: 14px;">If, for any reason, you are not completely satisfied with your purchase, please contact our customer support team at<span style="box-sizing: border-box; overflow-anchor: none;">&#xA0;hello@hillsbros.com</span><span style="box-sizing: border-box; overflow-anchor: none;">&#xA0;</span>within 45 days of your order date.</li></ul><h3 style="box-sizing: border-box; overflow-anchor: none; font-size: 1.4rem; line-height: 1.4; font-family: Oswald, sans-serif; font-weight: 700; font-style: normal; color: rgb(65, 63, 63); margin: 1em 0px; text-align: center; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: 1px; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="resolution-options"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;"><strong style="box-sizing: border-box; overflow-anchor: none; font-weight: bold;">Resolution Options:</strong></span></h3><ul style="box-sizing: border-box; overflow-anchor: none; display: inline-block; color: rgb(66, 63, 63); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 1px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box; overflow-anchor: none; font-family: Arial, Helvetica, sans-serif; font-size: 14px;">We will work with you to find a suitable resolution, which may include a replacement, exchange, or refund.</li></ul></div></div></div>

What is Hills Bros.' Guarantee?

Hills Bros. Return Policy For items purchased from a grocery store or

<div style="direction:ltr;border-width:100%;"><div style="direction:ltr;margin-top:0in;margin-left:0in;width:6.6041in;"><div style="direction:ltr;margin-top:0in;margin-left:0in;width:6.6041in;"><div id="isPasted" style="direction:ltr;border-width:100%;"><div style="direction:ltr;margin-top:0in;margin-left:0in;width:6.6041in;"><div style="direction:ltr;margin-top:0in;margin-left:0in;width:6.6041in;"><p style="margin:0in;font-family:Calibri;font-size:11.0pt;"><span style="font-weight: bold; font-family: Arial, Helvetica, sans-serif; font-size: 30px;">Hills Bros. Return Policy</span></p><p style="margin:0in;font-family:Calibri;font-size:11.0pt;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">&#xA0;</span></p><h1 style="margin:0in;font-family:Calibri;font-size:11.0pt;" id="for-items-purchased-from-a-grocery-store-orother-online-retailer"><strong><u><span style="font-size: 24px;"><span style="font-family: Arial,Helvetica,sans-serif;">For items purchased from a grocery store or
other online retailer</span></span></u></strong></h1><p style="margin:0in;font-family:Calibri;font-size:11.0pt;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">&#xA0;</span></p><p style="margin:0in;font-family:Calibri;font-size:11.0pt;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">For Hills Bros. products purchased at a grocery store or other online retailer, please contact
the grocery store or online store the item was purchased through.
Alternatively, you may call 888.246.2598 with questions or comments.</span></p><p style="margin:0in;font-family:Calibri;font-size:11.0pt;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">&#xA0;</span></p><h1 style="margin:0in;font-family:Calibri;font-size:11.0pt;" id>&#xA0;</h1><h1 style="margin:0in;font-family:Calibri;font-size:11.0pt;" id="for-items-purchased-online-at-httpshillsbroscom"><span style="font-size: 24px;"><u><strong><span style="font-family: Arial, Helvetica, sans-serif;">For items purchased online at &#xA0;</span></strong></u></span><a href="https://hillsbros.com/"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 24px;"><u><strong>https://hillsbros.com/</strong></u></span></a></h1><p style="margin:0in;font-family:Calibri;font-size:11.0pt;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">&#xA0;</span></p><p style="margin:0in;font-family:Calibri;font-size:11.0pt;"><br></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 18px;"><strong>Return Eligibility and Requirements:</strong></span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">If, for any reason, you are not completely satisfied with your purchase, please contact our customer support team at <a href="mailto:hello@hillsbros.com">hello@hillsbros.com</a> with your order number and a brief explanation of the reason for the return within 45 days of your order date. &#xA0;Timely contact is required.</span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Our customer support team will provide you with further instructions.</span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">We accept returns received by us within 45 days of the order date.</span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received.</span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">We reserve the right to refuse returns that do not meet all of these requirements.</span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">The customer is responsible for any return shipping charges, if applicable, unless the wrong product is delivered.</span></p><p><br></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 18px;"><strong>Initiating a Return:</strong></span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">To initiate a return, please contact our customer support team at <a data-fr-linked="true" href="mailto:hello@hillsbros.com">hello@hillsbros.com</a> with your order number and a brief explanation of the reason for the return.</span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Our customer support team will provide you with further instructions.</span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">The customer is responsible for any return shipping charges, if applicable, unless the wrong product is delivered.</span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Refunds:</span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Refunds will be processed within 10 days of our receipt of a returned item.</span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Refunds will be applied to the same payment method used for purchase.</span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">&#xA0;</span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Original shipping fees are non-refundable unless the wrong product is delivered.</span></p><p><br></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 18px;"><strong>Exchanges:</strong></span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">If you received a defective, damaged or incorrect item, we will exchange it for a new one. Please contact our customer support team at <a data-fr-linked="true" href="mailto:hello@hillsbros.com">hello@hillsbros.com</a> for assistance.</span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">&#xA0;</span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Please email photos of the incorrect, or damaged product including the exterior / shipping packaging to <a data-fr-linked="true" href="mailto:hello@hillsbros.com">hello@hillsbros.com</a>. Please do not throw away any damaged goods until either a shipping provider claims adjuster has been in contact with you (if needed) or you have further instructions from the customer support team.</span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">If your order has been severely damaged in transit, you may refuse delivery and have the package returned to us to file a claim with the carrier and process a replacement order.</span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">For any questions or concerns regarding our shipping, returns, and customer satisfaction guarantee, please contact our customer support team at <a data-fr-linked="true" href="mailto:hello@hillsbros.com">hello@hillsbros.com</a>.</span></p><p style="margin:0in;font-family:Calibri;font-size:11.0pt;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;"><br></span></p></div></div></div><p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1rem; color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">If you have any further questions or concerns regarding returns, please&#xA0;</span><span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif;">at 844-365-2739.</span><span style="color: rgb(31, 33, 36); font-family: Arial, Helvetica, sans-serif; font-size: 14px; background-color: transparent;">&#xA0;If it is after hours, leave a message, and we will be in touch promptly.</span></p><div style="direction:ltr;border-width:100%;"><div style="direction:ltr;margin-top:0in;margin-left:0in;width:6.6041in;"><div style="direction:ltr;margin-top:0in;margin-left:0in;width:6.6041in;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;"><br></span></div></div></div></div></div></div>

What is Hills Bros.' Return Policy?

We respond to email Monday through Friday during business hours.

For purchases on hillsbros.com, our Ecommerce phone line is available weekdays:
Monday - Friday 08:00 AM - 05:00 PM EST

Or, you may leave a message and we will get back to you as soon as possible.

For in-store purchases or product questions/concerns, please contact our Consumer Affairs department.

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